The natural persons (users) who visit the website www.handmadeleather.gr can browse its websites and use its services and content either as ordinary visitors or as registered users and for the processing of their personal data due to of this access this policy applies ..
Every user who wishes to make an online purchase from www.handmadeleather.gr has the opportunity to choose 2 ways to complete it: either as a visitor or as a registered user.
1. Legality and Purpose of Processing, Updating and Updating Data
The company with the name “TOMADAKI IOANNA”, is responsible for the processing of personal data of the visitor / registered user and controls the processing of his data which complies with the General Regulation of Personal Data 679/2016 / EC (GKPD).
“TOMADAKI IOANNA” informs the users of its website the following:
1.a For the processing of user data for the purpose of content navigation and online shopping on the website of “www.handmadeleather.gr” is based on the following legal bases:
Execution of a contract (Article 6.1.b GCP): In order to achieve the purpose of executing the contract of sale remotely or to take action at the request of the user prior to the conclusion of the contract, and, in particular, to enable the user to completes his orders at www.handmadeleather.gr it is necessary to process the personal data provided by him during the registration and registration of his order in the order registration form and the recording and monitoring of his transactions. The purpose of this basic data processing is for each user, the completion of the specific order, the communication and sending of informational messages regarding the stages of the processing of the order, the provision of clarifications related to the order and in general the analysis and information about purchases he has made, the delivery of the order at the place of his choice, his confirmation and identification in every necessary case and his information about the existing stock at www.handmadeleather.gr per product and in the store. Also the facilitation of registered users by creating a user account with completed invoicing and shipping data, information about his purchases, managing his communication with TOMADAKI IOANNA and any reward with points and privileges from his purchases in case he is also member of TOMADAKI IOANNA customer loyalty program and makes purchases through www.handmadeleather.gr Legal interests (article 6.1.f GKPD): Some form of processing of personal data is necessary for the improvement of its services www.handmadeleather.gr , the evaluation of our products and services, the participation of our customers in online product presentations on our website, the detection of fraud or misuse, any cooperation with judicial and regulatory authorities. In case you contact us with a question about our products and services before selling or receiving a service, we need some of your data to be able to answer you, because it is in our legal interest to make it easier for consumers to shop. and the enjoyment of an excellent shopping experience from our stores. Also for the regular information of the visitor and / or the registered user through telephone communication, mail, e-mail, mobile message (SMS) or any other suitable means of communication in his contact details, which were legally acquired, in the context of the use of www. handmadeleather.gr for the products and services of “TOMADAKI IOANNA” in the context of their transactional relationship (article 11 par. 3 of law 3471/2006) and if the user does not oppose this communication. This information may include information about its products and / or offers and / or contests, communication to conduct research to improve the products and services provided to its users as well as other promotional activities and the service of similar purposes. . Also, “TOMADAKI IOANNA” can communicate with the visitor and / or registered user through messaging services such as Viber, WhatsApp etc, for reasons of better communication and control of its cost. Registered users also have the opportunity to choose the communication channels, which can be used by “TOMADAKI IOANNA” for their information through their personal account at “www.handmadeleather.gr” The changes in these preferences have a time of implementation up to and 30 days, for technical reasons. Finally, “TOMADAKI IOANNA” considers that its legal interests include the appearance and promotion of itself and its stores, as well as its products and services on electronic social networks (social media) and other IS services, also giving the opportunity to others. users of these networks to participate in promotions as well as to state that they like (“like”) our page and to post comments about our products.
Legal obligation (article 6.1.c GKPD): some data of the users are kept for the compliance with the legal obligation of “TOMADAKI IOANNA” as for tax and accounting purposes.
1.b. Every registered user has the right to access, correct and update his personal data that he discloses and must notify as soon as possible to “TOMADAKI IOANNA” any change of personal data he has declared by registering in the online store of “TOMADAKI” for better its service.
2. Processing and type of personal data – Visitor / registered user rights
a) Processing of Personal Data: “TOMADAKI IOANNA” in case of online purchase will process the personal data of the user as stated by him during the creation of his account and / or his order in the data entry form, in order to complete the specific order of through our online store. Each user of the online store www.handmadeleather.gr has the opportunity to choose 2 ways in order to complete an online order and declare his personal data:
1. As a simple visitor: In this case his personal data will be kept in the files of www.handmadeleather.gr for forty (40) days from the delivery or completion of his specific order and their processing will concern exclusively the execution of the contract distance selling. However, the data proving the transaction will be retained for tax purposes (invoice document) and its contact data will be used by “TOMADAKI IOANNA” for commercial purposes, unless the user has stated that he does not wish such communication.
2. As a registered user of the online store: In this case the registered user has created a user account in our online store and his personal data will be kept www.handmadeleather.gr “until he requests their deletion. Once a year “TOMADAKI IOANNA” will ask the registered user to confirm the correctness of the information it maintains and to update them if there are changes. The registered user can change or correct his data at any time by logging in to his account at www.handmadeleather.gr (login) with his username (username) and password (password).
b) Type of Personal Data
In particular, the personal data that must be provided by each user (whether buying as a visitor or as a registered user) in order to carry out any transaction through the online store (www.handmadeleather.gr) of “TOMADAKI IOANNA”. and place orders for its products are:
his full name
the shipping address of the products
the billing address of the order (in case it is different from the shipping address)the billing address of the order (in case it is different from the shipping address)
invoicing details (in case invoice payment has been selected)
the number of a contact telephone
his e-mail address.
In addition to the above, “www.handmadeleather.gr” also collects and stores the following personal data only for registered users:
order history
frequency of visits
products in cart or favorites list
participate in promotions
In the event that a product or service is requested to be delivered to a third party other than the visitor or registered user, the latter acknowledges that it will be fully responsible for the information and full consent of the person designated as the recipient, for the disclosure of personal of the data to the company “TOMADAKI IOANNA” for the sole purpose of delivery to it, of the relevant products and assumes full responsibility for any claims of this person against “TOMADAKI IOANNA”
The credit card details used by the visitor or the registered user are not stored in the storage media of “www.handmadeleather.gr” during the transaction but are registered directly in a secure environment of the cooperating company ALPHA BANK which has undertaken the routing of the cards.
The visitor and the registered user are also informed that for the communication of “www.handmadeleather.gr” with him, in the context of article 11 par. 3 of law 3471/2006, he processes the contact details that he has declared. Also, that when updates are sent via SMS / viber / email etc to the registered user for changes in the terms of use of www.handmadeleather.gr with a hyperlink (link), it is possible to record the IP address of his electronic device (mobile, tablet, computer, etc.) to prove that the registered user has received the update.
For the visitors of our website who want to use the possibility of evaluation and sending comments for our products and services through the special forms on our website www.handmadeleather.gr, the use of personal data is not required, but if in the comments there are personal data that the product reviewing visitors voluntarily disclose, such data is protected in accordance with this policy.
c. Recipients of data: For the data that is necessary for the service of each of the above processing purposes and within the responsibilities of each recipient, the recipients of the user’s data may be:
i. The competent employees of “TOMADAKI IOANNA”
ii. The tax etc auditing, supervisory and independent authorities in case of relevant audit.
iii. The company which provides customer service management services of the physical and electronic stores of “TOMADAKI IOANNA” and which has undertaken, among other things, the registration, updating, updating and maintenance of the database with members’ data as executors processing on its behalf ” TOMADAKI IOANNA “and in accordance with its instructions and recorded orders and / or any other company provides in the future to” TOMADAKI IOANNA “the same services as a replacement or in collaboration with the above company.
iv. External partners providing internet services, warehousing and ordering, express or bulk shipping service, product installation services and sales data analysis services, e-commerce service providers, online content and action service providers such as live product presentations, service providers product evaluation and visitor satisfaction measurement as well as customer service call centers with which “TOMADAKI IOANNA” cooperates and which are subject to the special strict conditions of personal data processing that have agreed with “TOMADAKI IOANNA” as Manager.
When registering, accessing and / or processing the personal data of the visitor and the registered user, the employees and add-ons of “TOMADAKI IOANNA” undertake to fully comply with the provisions of the European General Regulation 2016/679 on Data Protection as well as with the applicable Greek legislation on the protection of personal data. “TOMADAKI IOANNA” requires its employees, the maintainers of its website, as well as its third party partners to take all necessary technical and organizational measures (including appropriate policies and procedures to prevent the disclosure of personal data of visitors / subscribers users who process and have and implement procedures for the management and processing of personal data in a lawful manner and protect them in accordance with the GCP.).
d) Rights of a data subject: Every visitor or registered user, as a data subject, can exercise his rights at any time, as provided in the General Regulation of Personal Data Protection 679/2016 Ε.Ε. and in particular Articles 12 to 23 thereof and national law and in particular:
i). the right to information and access to data processed by “TOMADAKI IOANNA”
ii) the right to restrict the processing of his data,
iii) the right to correct or delete part or all (right to be forgotten) of his personal data,
iv) the right to object, ie to object to the processing of his personal data, and
v) the right to the portability of its data.
He can exercise the above rights as follows:
For the right of access, partial or total deletion and correction / completion of personal data, “TOMADAKI IOANNA” provides the opportunity to registered users of “www.handmadeleather.gr” to view, correct / fill in their personal data through the staff their account at “www.handmadeleather.gr” (menu “My details”) or request access, partial or total deletion and correction of their data via e-mail to the e-mail address “handmadeleathergr@gmail.com”. The other users of “www.handmadeleather.gr” can exercise the above rights via electronic mail (email) at the electronic address “handmadeleathergr@gmail.com”.
The right to control the commercial communication from “TOMADAKI IOANNA” in one or all the data and communication channels (email, SMS on his mobile phone or Viber on his mobile phone) each registered user can manage through their personal account in ” www.handmadeleather.gr “in the menu” Personal Data Management “(registered users only) or by e-mail at the e-mail address” handmadeleathergr@gmail.com “.
For the right of portability of personal data, “TOMADAKI IOANNA” provides the possibility (only to the registered users of “www.handmadeleather.gr”) to receive their personal data and / or to transfer them to another processor in a structured, commonly used and machine-readable format, which will be indicated by the competent supervisory authority, submitting a request to the email address “handmadeleathergr@gmail.com”.
In case of exercise of any of the above mentioned rights, “TOMADAKI IOANNA” will take every possible measure to satisfy the request within (1) one month from its submission. In this case the data subject is informed that the minimum necessary from his personal data will be kept, in order to safeguard her legal interests. It is clarified that in order for the exercise of the above rights to be considered valid, the identification of the applicant may be required, in order to ensure that the personal data for which any of the above actions are requested actually belong to the natural person requesting the specific action.
The deletion of the registered user of “www.handmadeleather.gr” can be done via email at the email address “handmadeleathergr@gmail.com”.
e) Retention Time of Personal Data: The personal shopping data of the user who makes purchases as a regular visitor will be anonymized (40) days from the completion or cancellation of his specific order. The personal data of the registered user will be kept until the registered user requests the deletion of his account. However, some necessary personal data concerning their purchases as well as the information for the processing of their data may remain as information for the visitor and the registered user to ensure the proof of the legality of the processing of their data by “TOMADAKI IOANNA” and safeguarding the legal claims of the parties. The data and comments collected due to your communication with “TOMADAKI IOANNA” either through the online contact form at “www.handmadeleather.gr” or by sending comments or evaluation for products or services of “TOMADAKI IOANNA” or via email, or by phone, are maintained by the Customer Service Department of the company and are anonymous two (2) years from the date of contact.
f) Special Category Data: For the purposes of this processing, “TOMADAKI IOANNA”. does not collect or require the disclosure of sensitive personal data (special category data).
g) Obligation of Transparency: For any other information regarding his data as well as their processing and protection, any subject of personal data can contact the Data Protection Officer of “TOMADAKI IOANNA”. (Data Protection Officer) at the email “handmadeleathergr@gmail.com” and at the telephone line “+306945583075”. If, however, he considers that he is not satisfied with the answer or in general the way of collecting, processing and managing his data, he is informed that he has the right to complain to the competent supervisory authority (Personal Data Protection Authority, www.dpa.gr, Kifissia 1-3 , PC 115 23, Athens, tel. 210 6475600, email complaints@dpa.gr).
h) Technical and Organizational protection measures: “TOMADAKI IOANNA” the processors on its behalf and its added / fulfilling assistants are contractually obliged to apply the appropriate technical and organizational measures for the best possible protection of personal data against accidental or unlawful destruction or loss, alteration, unlawful disclosure or access to them and generally their unlawful processing (including remote access) as well as to ensure the possibility of restoring availability and access to them. These measures aim to ensure a level of security that responds to the risk that the specific data may run, always taking into account the type and criticality of the data, the evolution of technology, the cost of implementation and the nature, the scope, the framework and objectives of each specific treatment, while applying procedures for regular testing, evaluation and evaluation of the effectiveness of these technical and organizational measures. In any case, “TOMADAKI IOANNA” the executors of the processing on its behalf and its auxiliaries / fulfillment assistants are contractually obliged to maintain the confidentiality of personal data and not to disclose or allow access to them to any third party without prior notice. of their subject except in cases expressly provided by law.
“TOMADAKI IOANNA” declares that no other use of the personal data of the users will be made for purposes other than those mentioned in the present terms without the prior information and, where required, the explicit consent of the subject.